Master real-world computer troubleshooting with this course! Learn how to troubleshoot hard disk failures, RAM problems, CMOS battery issues, PXE booting, motherboard beep codes, domain trust issues, and much more. Understand physical vs. logical troubleshooting, 32-bit vs. 64-bit systems, and effective use of internal knowledgebases. Acquire practical skills to resolve common tech issues in an efficient manner.
Instructor: John Courtenay
Language: English
Requirements:
- To be an IT support professional with at least a year’s experience
Description:
During the period of this course we’ll address several real-world problems that tend to present themselves while attempting to solve problems on computers. Among other topics are;
- Explanation of physical and logical troubleshooting including outlining how to tell between both forms of this kind of error.
How to troubleshoot if your system hard disk may be going wrong
- How to identify and troubleshoot memory issues, such as insufficient and/or faulty RAM.
- Handling CMOS battery failures and what this means for a machine.
- Overview of the two primary boot modes on modern computer systems, legacy mode and UEFI.
- PXE Booting and some common issues that come up when building new PCs
- Motherboard beep codes
- Domain trust relationships and how these may be influenced by other factors
- Explanations on the differences and limitations of 32-bit architectures and operating systems and 64-bit architectures and operating systems.
There are also other topics discussed, including DHCP and simultaneous connections, and some guidance on sources of information when issues may be problematic to troubleshoot, such as internal knowledgebases and colleagues. Although it is useful to troubleshoot with external resources, it should only be from sources known to other technicians within your organization.
Who this course is for:
- IT Technicians looking to learn more about real-world troubleshooting
Note: Above the listed course has some limited duration offer. kindly enroll the course as soon as possible until the course offer will end.
